Perancangan Kinerja Kepala Sekolah Menengah Atas dalam Perspektif Balanced Scorecard (BSC) Menggunakan Analytical Network Process (ANP) (Studi Kasus : SMA ABC Jakarta)

<p><strong>Education in the sense of schooling is now leading to process industrialization. The world education can no longer be considered as a social institution only but must treated industrially, which or managed professionally. Due increasingly fierce competition today, if educational institutions are not professionally, then customer will leave they poorly managed. In various case studies, Balanced Scorecard has provided many benefits development management, especially SMA ABC Jakarta does yet have performance measurement based on method. method, four perspectives, namely, financial, customer, internal business processes, and growth learning perspectives. Therefore, good design needs done realize vision this High School. So, was carried out for Principal using perspective Then, weighting prioritization each KPI Analytical Network Process with help Super Desicion software. results study form List, there 13 KPIs from perspective, namely 1 Financial 9 an Operational 2 Customer HR perspective. priority KPI, it found operational precisely Implementation Supervision Learning by Schools O9 weight 0.1992 percentage 20%, indicates that most important thing. compared other KPIs.</strong></p><p><strong><em>Keywords</em></strong><strong><em> - </em></strong><em>Analytical network process</em>, <em>Balanced scorecard, </em>Perancangan kinerja<em>, Software super decision.</em></p><p><strong><br /></strong></p>